An air quality complaint is a formal complaint about a nuisance or annoyance concerning emissions of air contaminants including smoke, dust, and odors.
California Health and Safety Code Section 41700 states that no person can discharge air contaminants that cause injury, nuisance or annoyance to any considerable number of persons or the public, or discharge air contaminants that endanger the comfort, health or safety of such persons. If a business violates this prohibition or any other air quality requirement, the District may issue a Notice of Violation to the business. If a Notice of Violation is issued, the business must take action to correct the violation and pay a monetary penalty to the District. Penalties are determined in accordance with Health and Safety Code Sections 42400 - 42403.
When an air quality problem is observed at a stationary source (business, government or military), you may report the problem to SDAPCD by calling us at 858-586-2650, emailing firstname.lastname@example.org, or via the mobile app.
SDAPCD Air Quality Complaints
You will need to provide the following information:
Complaint information is forwarded to a District inspector; as soon as possible; for investigation and resolution. However, complaints received outside of normal business hours may be dispatched to an inspector the next business day.
The District always encourages people reporting air quality problems to provide their name, address, and telephone number. This information helps District inspectors verify complaint information, including any prior history of air quality problems involving the alleged source, and allows them to inform complainants of the status of complaint investigation activities. District policy strictly prohibits the release of any information that would identify a complainant to an alleged source or to any other non- District personnel without their consent. Information about your complaint will be kept confidential, except where required in litigated matters.
Whenever possible, an inspector will contact a complainant by telephone to determine the cause of the complaint and the nature and source of the alleged air quality problem. At this time, the inspector obtains or verifies the following information:
The inspector then locates and verifies the alleged source causing the complaint. Once the source is located, the inspector will inform the source of the complaint (maintaining confidentiality) and conducts a facility inspection to determine the cause of the air quality problem and the source's compliance status.
The inspector documents the findings of the inspection and issues Notices to Comply/Notices of Violation for any observed violations of air quality requirements. The inspector also informs the source of the suspected cause of the complaint and what steps can be taken to address the problem.
After the investigation, the inspector contacts the complainant to discuss the findings. This will be done within 3 days of completion of the investigation. The complainant is advised to report any additional instances as they happen.